From advanced telecommunications to raw chemicals, the commoditization of products continues unabated. Fierce competition has led many companies to compete only on price. Economic conditions are also enabling buyers to extract even greater concessions from sellers.
Companies can elevate the conversation by going beyond quality products to focus on the total value provided to customers. This includes benefits that improve customers’ buying experiences, enhance sustainability efforts and improve operational efficiency.
By identifying and communicating your real-world differentiatiors customers will realize the true value that you provide, elevating the conversation beyond price alone.